FAQ
Bachman's is a major floral, gift and garden center based in Minneapolis, MN. Established in 1885, we are well known for our quality, service and value as well as beautifully wrapped packages . We offer a wide variety of exquisite fresh floral arrangements, indoor and outdoor gardening items, and fabulous gift and home accessory items. With six full-service Floral, Gift and Garden stores in the Minneapolis/St. Paul metropolitan area, a Garden Center Store in Farmington and 22 smaller Floral stores in the Twin Cities Metro area, we have a total of 29 retail locations. To learn more about us and our interesting history, click here.
Bachmans.com End of Month Sale - Free Local Delivery
A $10.99 value. Good on Bachmans.com purchases only. Valid on September 25-30, 2012, only. Not valid on grills, Gift Cards, FTD/Teleflora (Nationwide Floral), Tickets, Wedding, Landscape, Wholesale, Hardscapes, Patrick's Café or with other discounts including Commercial discounts. Not valid in stores. Minimum purchase of $55 before tax. Apply promo code: SeptSave and the $10.99 discount will be reflected in your order total at checkout. Call 612-861-7311 to order through our Call Center. Local delivery refers to one delivery address within Zone A of our Twin Cities metro delivery area. A $10.99 credit will be applied towards Zone B and Zone C delivery areas. Not valid outside those areas. One discount per order; orders with multiple delivery addresses will not receive multiple discounts. Promotion ends September 30, 2012, 11:59 p.m. CST.
Contact Us
Locations
With 29 convenient locations, there's a Bachman's store close by. Check this directory for addresses, phone numbers and store hours.
General
It was my understanding that internet orders weren't taxed, why are you charging me tax?
We are following Minnesota State Law, which states: "when a Minnesota florist or nursery sells flowers or other tangible personal property and delivers the item to someone other than the person who made the purchase, the transaction is taxable even if delivery is to a point outside of Minnesota. The transaction is a sale at retail made in this state and thus subject to sales tax."
Shipping & Delivery
Delivery Methods
Many items on bachmans.com are deliverable Nationwide either via UPS or through a floral wire service such as FTD or Teleflora. The only exceptions are items, which are indicated as Mpls/St. Paul Delivery. Those particular items are created by Bachman's own designers and are only deliverable in our local Twin Cities delivery area.Local Mpls/St. Paul Delivery Area
Delivery made to all zip codes within a city, unless otherwise noted* second run delivery only
| Zone A | Zone B | Zone C | ||||||||||||
| Airport (Twin City Int.) Apple Valley Arden Hills Bible College Birchwood Blaine 55434 55449 Bloomington Brooklyn Center Brooklyn Park Burnsville Champlin Chanhassen Chaska Columbia Heights Coon Rapids Corcoran 55311 Crystal Crystal Bay Dayton 55369 Deephaven Dellwood Eagan Eden Prairie Edina Excelsior Falcon Heights Farmington Fort Snelling Fridley Gem Lake Golden Valley Grant/Grant Township Hassan 55311 55369 Hilltop Hopkins Inver Grove Heights Lakeville Landfall Landfall Village Lauderdale Lilydale Lino Lakes 55110 55126 Little Canada Long Lake Mahtomedi Maple Grove Maplewood Medicine Lake Mendota Mendota Heights Minneapolis Minneapolis Airport Minneapolis/U of M Campus Minnetonka Minnetonka Beach Minnetonka Mills Minnetrista 55331 55364 Mound Moundsview Navarre New Brighton New Hope Newport North Oaks North St. Paul Oakdale 55128 Orono 55323 55331 55356 55364 55391 Osseo Pine Springs Plymouth Richfield Robbinsdale Rosemount Roseville Savage Shakopee Shoreview Shorewood South St. Paul Spring Lake Park Spring Park St. Anthony St. Anthony Village St. Louis Park St. Paul St. Paul/Highland St. Paul/U of M Campus Sunfish Lake Tonka Bay Twin Cities AMF Vadnais Heights Wayzata West St. Paul White Bear Lake White Bear TownShip Willernie Woodbury Woodland |
Andover |
Afton We do not offer service to the areas listed below
|
Delivery Schedule
Orders placed by 11:00 a.m. C.S.T. Monday-Saturday can be delivered the same day in the Mpls/St. Paul Metro area. UPS and Ground orders take approximately 3 to 5 business days for delivery.Fresh arrangements or items being shipped using a wire service may be delivered same day, depending on the destination, and the time the order is received. Bachman's will do its best to ensure your package is delivered on the day that you have requested.
In the event we are unable to deliver on the requested date, you will be contacted by a Bachman's customer service representative to make alternate arrangements.
Shipping Costs
Minneapolis/St. Paul Area Delivery: $10.99, $12.99 or $14.99 plus tax (dependent on recipient’s address)
Nationwide Flowers & Plants Delivery: $11.95 (plus tax if delivered in Minnesota and outside Mpls/St. Paul)
Bachman’s Gift Cards:
By Mail: $1 handling fee.
Mpls/St. Paul Delivery: $10.99, 12.99 or 14.99 plus tax (dependent on recipient’s address)
|
Nationwide Delivery via UPS:
|
|
Item Cost |
Shipping Cost |
| $0 to $19.99 | $10 |
| $20 to $39.99 | $11 |
| $40 to $59.99 | $12 |
| $60 to $79.99 | $13 |
| $80 to $99.99 | $14 |
| 100 to $149.99 | $16 |
| $150 to $199.99 | $18 |
| $200 to $249.99 | $20 |
| $250 to $499.99 | $27 |
| $500 to $999.99 | $45 |
| $1000 and up. | $55 |
Shopping
| Shopping Online at Bachmans.com Bachman's Purple Packages and Purple Delivery Trucks When you send an item for local delivery in the Minneapolis/St. Paul Delivery Area, it will most likely arrive in one of our signature purple packages and will be delivered via our well-known purple trucks. Sales Tax Our sales tax is 7.15% in Minneapolis and as a florist, we follow Minnesota State Law, which states: "when a Minnesota florist or nursery sells flowers or other tangible personal property and delivers the item to someone other than the person who made the purchase, the transaction is taxable even if delivery is to a point outside of Minnesota. The transaction is a sale at retail made in this state and thus subject to sales tax." And, as of January 1, 2002, we are now required to charge sales tax on our delivery service, according to a change in the Minnesota State Tax Law. In addition, we follow Minnesota State law on Internet orders, which states "when a Minnesota florist or nursery sells flowers or other tangible personal property and delivers the items to the customer outside the state by common carrier, parcel post, United Sates mail or the florist's own delivery vehicles, the transaction is exempt." Payment Options We currently accept Bachman's charge, VISA, MasterCard, Discover and American Express cards and VISA or MasterCard debit cards. We do not accept cash or checks. Telephone Orders If you wish, you may place an order via phone 24-hours a day with our Call Center. Locally, call 612-861-7311 or toll free 1-866-222-4626. International Orders At this time, we do not ship internationally except to Canada, but we can accept orders from international customers for delivery in the United States. Click here for an example. Order Confirmation After you place your order, you will receive an email confirmation of that order. At the present time, we are not able to confirm online or via email when your order has shipped or been received by the recipient. You can call us at 612-861-8818 (from within the Twin Cites) or toll-free at 1-877-222-4626 to verify delivery. Honoring Sales Prices Bachman's will adjust the retail price of a customer's purchase in the following instance: By presenting a valid sales receipt during the sale/promotion for merchandise purchased within seven (7) days prior to the beginning of the sale/promotion, a customer may receive an adjustment between the regular price and the sale/promotional price. We will not make price adjustments for products purchased after the last day of a sale/promotion. |
Site Information
| Site Features Why register when you shop with us? The benefits of registering outweigh the time it takes to register. You'll save time because we'll save your important information for you when you return. Plus you can set up your own Address Book of your recipients, which can updated or edited at any time. And, be assured that we are committed to your privacy and do not share or sell any of your personal information. Advanced Search Function Our search function lets you search for information and items available for sale at the same time. For instance, if you're interested in tulips, simply type that in and our search engine will provide you with a list of information on tulips in one column and a list of "tulip" products you can purchase in another. Try it out! Ship to Multiple Addresses This feature allows you to send items to more than one address while completing only one order. You can send the same item to more than one person or send different items to different people. Simply put all of your items into your shopping cart and when asked, "Are you shipping to one or multiple recipients?", click Multiple, then Continue. Email Notification of Special Promotions and Sales When you place an order with bachmans.com, we place you on our list to receive information regarding sales and special promotions. If you do not wish to receive these emails, we provide you the opportunity to opt-out on the page where you enter your billing information. |
Guarantees & Warranties
We stand behind our products and services, and we put it in writing. Here are our guarantees and warranties.
Privacy & Security
|
Redistribution, retransmission, republication or commercial exploitation of the contents of this web site are expressly prohibited without the written consent of Bachman's, Inc. Bachman's and Watch 'em Grow are trademarks of Bachman's, Inc. All rights are reserved. Bachman's makes no representation that information, products, programs or services referenced on this web site are available, appropriate or legal in any country or region outside the United States. Those who choose to access this web site are solely responsible for compliance with applicable law. Use of this web site is at your own risk. BACHMAN'S IS PROVIDING THIS SITE ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS AND DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. Neither Bachman's nor any of its directors, employees, or agents will be liable for damages of any kind arising out of or in connection with the use of this site, including compensatory, direct, indirect or consequential damages. Use of this web site and these terms of use shall be governed by the laws of the State of Minnesota, without giving effect to any principles of conflicts of law. You and Bachman's irrevocably consent to the exclusive jurisdiction of the courts located in Minnesota in connection with any action arising out of or related to these terms, this web site or their subject matter, and waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non conveniens. If any provision of these terms of use shall be deemed unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining terms of use.
Images © 1999 FTD, AFS, SAF, Bachman's, Inc.
In the case of attempted credit card fraud or any suspected illegal activity involving the use of this web site, detailed visitor information will be provided to law enforcement officials and/or authorized financial institutions or as otherwise required by law. Otherwise, the following privacy policy applies: All information provided by visitors to the site is treated confidentially and is used by us to fulfill customer orders, respond to customer inquiries, improve our web site and services, track advertising results, and communicate with those who have purchased or requested information from our company. Information is not sold to or shared with other parties for any commercial purposes other than normal order fulfillment and our own confidential site activity or sales tracking. We respect our customers' privacy and applaud efforts by others to uphold individual privacy on the Internet. All online transactions at Bachmans.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us.
Images © 1999 FTD, AFS, SAF, Bachman's, Inc.
|
|||||
Terms Of Use
Welcome to Bachmans.com. Bachmans Inc and/or its affiliates ("Bachmans") provide website features to you subject to the following conditions. If you visit or shop at Bachmans.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Bachmans service or business (e.g., Your Profile, Gift Cards, Unbox, or Your Media Library) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.
Privacy
Please review our Privacy Notice, which also governs your visit to Bachmans.com, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit Bachmans.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Bachmans or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Bachmans and protected by U.S. and international copyright laws. All software used on this site is the property of Bachmans or its software suppliers and protected by United States and international copyright laws.
TRADEMARKS
BACHMANS, BACHMANS.COM, BACHMANS.COM, BACHMANSFLORIST.COM, BACHMANSFLOWERS.COM,BACHMANS.NET, BACHMANSONLINE.COM, TESTBACHMANS.COM, BACHMANSWHOLESALE.COM, BACHMANSWHOLESALE.NET, BACHMANSLANDSCAPING.COM, and other Bachmans.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Bachmans in the U.S. and/or other countries. Bachman's trademarks and trade dress may not be used in connection with any product or service that is not Bachman's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Bachmans. All other trademarks not owned by Bachmans that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Bachmans.
LICENSE AND SITE ACCESS
Bachmans grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Bachmans. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bachmans. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Bachmans without express written consent. You may not use any meta tags or any other "hidden text" utilizing Bachman's name or trademarks without the express written consent of Bachmans. Any unauthorized use terminates the permission or license granted by Bachmans. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Bachmans.com so long as the link does not portray Bachmans, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Bachmans logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Bachmans does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Bachmans.com only with involvement of a parent or guardian. Bachmans reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from Bachmans are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Bachmans attempts to be as accurate as possible. However, Bachmans does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Bachmans itself is not as described, your sole remedy is to return it in unused condition.
PRICING
With respect to items sold by Bachmans, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by Bachmans. Your purchases from third-party sellers are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.
APPLICABLE LAW
By visiting Bachmans.com, you agree that the laws of the state of Minnesota, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Bachmans.
DISPUTES
Any dispute relating in any way to your visit to Bachmans.com or to products or services sold or distributed by Bachmans or through Bachmans.com in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Hennepin County, Minnesota and you consent to exclusive jurisdiction and venue in such courts.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our privacy policy and warranties, posted on this site. These policies also govern your visit to Bachmans.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR ADDRESS
Bachmans.com, Inc.
6010 Lyndale Ave. S.
Minneapolis, MN 55419
http://www.bachmans.com
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Bachman's the written information specified below. Please note that this procedure is exclusively for notifying Bachmans that your copyrighted material has been infringed.
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed upon;
- A description of where the material that you claim is infringing is located on the site, including the auction ID number, if applicable;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Bachmans.com's Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:
Bachmans.com P.O. Box 81226
6010 Lyndale Ave. S.
Minneapolis, MN 55419
bachmans@bachmans.com